Wholesale Information & Application
Thank you for your interest in establishing a wholesale account with Luhky 13. The form below is to just collect the basics, we will reach out via email for any follow on questions or needs.
Luhky 13 fully supports our clients in building their businesses with a diverse product line using unique and diverse vendors. Our goal is to offer a wholesale program that benefits both of us, is positive exposure for our brand, and is fully sustainable. We ask that you ensure that you meet the following parameters for opening up an account with us. Again, our goal is to ensure that our relationship is mutually beneficial. Each application is reviewed individually and approval is at our sole discretion.
Access to the wholesale page is granted via a Luhky 13 provided password; it is NOT your discount code or your account password.
All wholesale qualified products will be available under our Wholesale page. Access is granted to the page via our issued password. You will ALSO be issued a wholesale discount code that must be entered at check out to apply your wholesale discount. Your wholesale discount will not apply to any items in your cart that have not be identified as 'wholesale eligible'. Although our wholesale discount may not be traditional, we offer competitive pricing and additional flexibility for handmade and made to order products.
you can mix and match based on your business needs or season
$300.00 minimum opening order.
$150.00 minimum subsequent re-orders
The system will not allow you to check out without meeting the minimum dollar amount after the discount is applied. Not all products will qualify under fundraising or wholesale.
ORDERING & PAYMENT
All orders must we placed through our online store. Unfortunately, we do not accept orders via Snail Mail. We do not offer 30 day net at this time, all orders must be paid for at the time of ordering.
Wholesale orders normally ship within 14 - 21 business days. Please allow for extended processing times during peak holidays. Lead time does NOT include shipping/transit.
Custom items are not eligible for wholesale.
ONLINE PRODUCTS & PRICING
By applying and accepting a wholesale account with Luhky 13, you agree that you will honor our online or catalog listed pricing. In the case of wholesale, we understand the occasional sale (holidays/seasonal), but the sale must be short term and prices must revert to either match or exceed our online listed pricing.
Luhky 13 prohibits the sale of its goods to or through any third-party sellers, in any way, without exception (Amazon, Etsy, Ebay, etc.). Luhky 13 will not honor claims, returns, or exchanges when our products are purchased through any unauthorized third party sellers.
RETURNS & EXCHANGES
Shipping boxes must be visually inspected and any damage must be immediately reported to the carrier at time of delivery.
All damages or shortages must be reported within 3 calendar days of delivery (as indicated by the carrier) via email to firstname.lastname@example.org. Please provide a photo of damage due to shipping to include the box and any other damages.
Replacement products will be shipped within 3 to 5 business days of receipt of email requesting replacement with the included photo documentation of damage. Some replacements may take longer if items are not readily available for shipping; we will communicate any delays at the time of the request.
Luhky 13 reserves the right to update our programs, product (this includes designs and labeling), and prices as needed / without prior notice.